Privacy Policy

Last updated: October 21, 2026

Remove AI Metadata is a local-first image inspection and cleaning service. This policy explains what happens to images used in the core tool and what limited information may be processed when you use optional website features.

Local image processing

Images selected in the homepage tool are scanned and cleaned on your device. The core metadata-removal workflow does not upload those image files to our servers.

The tool can inspect common EXIF, GPS, XMP, IPTC, PNG text, and provenance signals. For supported PNG and JPEG files, lossless mode removes supported metadata containers without intentionally re-encoding the compressed image data. Redraw mode decodes and re-exports the image in a selected browser-supported format, which can change file bytes, color handling, dimensions for very large files, or compression. HEIC and other supported input formats may be decoded locally before export. Format support depends on your browser and device.

Temporary previews, hashes, scan results, and cleaned outputs used by the tool remain in browser memory or local browser storage as needed for the active session. Your browser may release this data when you clear the files, close or refresh the page, or clear site data. When you start a checkout, or a Google or GitHub sign-in, from the cleaner, the images you loaded (and any clean copies) are kept only in your browser's local storage (IndexedDB) for up to 1 hour so they are back when you return, and are deleted once restored (an expired copy is deleted the next time you open the cleaner); they are never uploaded.

Free images and credits

Cleaning an image uses one credit, and the first 2 images need no account. To count them, the tool sends our server only the number of images cleaned in a run: never the images, their file names or anything read from them. For visitors without an account we set a first-party, HttpOnly visitor_id cookie (a random identifier kept for 180 days) and store it with a hashed IP address and a hashed browser user-agent, so free images can be counted and limited per device and network. If you then create an account in the same browser, that visitor record is linked to your account. For signed-in users, cleaned-image counts are recorded as credit transactions on the account.

Optional accounts and service data

You can use the core image-cleaning tool without sending the selected images to us; an account is needed after the first 2 free images. If you choose to create an account or use optional account, billing, support, or administrative features, we and the relevant service providers may process information needed to provide them, such as:

• your email address, profile details, authentication sessions, and account identifiers;
• subscription, transaction, and billing status supplied by a payment provider (we do not need to receive your full payment-card number);
• messages you send to support and the information you include in them;
• basic server logs, security events, device or browser information, IP address, referral data, and cookies required to operate and protect the service.

Analytics and cookies

We may use privacy-conscious analytics or hosting telemetry to understand page usage, reliability, and performance. These services may process page URLs, approximate location derived from an IP address, browser or device information, and interaction events. Essential cookies or local storage may be used for language, authentication, security, and session preferences. Where required, optional analytics will be subject to the choices presented to you.

On your first page view we also set a first-party first_touch cookie for 90 days. It records how you first reached the site: the referring site or app, campaign tags such as utm_source, the landing page path, the device type, and the time of that visit (the raw browser user-agent string is kept only when it cannot be classified). It contains no account identifier. The same information may be sent once to our analytics providers as a first-visit event; a first_touch_sent cookie then prevents repeat reports. If you create an account or start a checkout, the recorded source is stored with that account or order so we can measure which channels bring visitors.

Third-party services and links

Optional authentication, hosting, analytics, email, and payment features may be provided by third parties under their own privacy terms. The site may also link to external websites. Visiting an external link sends your request directly to that site; we do not control its content or privacy practices. Opening an external website is separate from processing an image in the local cleaner.

Retention and security

We retain account, transaction, support, security, and operational records only as reasonably needed to provide the service, meet legal obligations, prevent abuse, and resolve disputes. No internet service can guarantee absolute security, but we use reasonable safeguards appropriate to the information we process.

Your choices

You may use the core cleaner without an account, decline optional analytics where a choice is provided, clear site data in your browser, and contact us to ask about access to or deletion of account information, subject to applicable law and necessary record-retention obligations.

Contact

Email: support@removeaimetadata.com